Returns
Want to return a product?
We offer a 30-day return policy on all orders with exceptions on personalized products.
To initiate a return, please fill out our return request form below. Once you have submitted the return request, you will be contacted via email with a Return Authorization (RMA) number and instructions on how to return product from one of our representatives.
*The customer is responsible for return shipping charges.
If you receive a damaged book, we will arrange for a replacement or refund at no additional cost to you. Please fill out our return request form below and you will be contacted via email to determine how to handle the order. Please note, you will be required to provide photographic proof of the damages. In some cases, we will issue a return shipping label to receive the item back before a refund is given.
Our Return Process
If your order was placed in the past 30 days, you can initiate a return via our form.
Fill out our Return Form
Complete the form on the right with your order details
Receive a return label
Check your email for return instructions and label
Package your return
Place the RMA in a box with the product(s)
Ship your return
Send back your product(s) to us with the RMA included and we will process your return and issue a refund